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Cancellation & Refund

Our cancellation and refund policy

Refund Policy

At PRAJAPATI SAURABH VINUBHAI, we strive to provide the best service to our customers. This policy outlines the terms and conditions for cancellations and refunds. We believe in transparent and fair practices, and we are committed to resolving any issues promptly and professionally. Please read this policy carefully before making a purchase.

Cancellation Policy

Customers can cancel their orders before the order is processed and shipped. Once an order has been shipped, cancellation may not be possible. Please contact us immediately if you need to cancel an order.

Refund Process

Refunds will be processed according to the following guidelines:

  • Refunds will be issued to the original payment method used for the purchase
  • Processing time for refunds may take 5-10 business days after approval
  • Refunds are subject to verification and approval by our team
  • Any applicable transaction fees may be deducted from the refund amount

Refund Eligibility

Refunds may be issued in the following circumstances:

  • Order cancellation before shipment
  • Defective or damaged products
  • Non-delivery of services as promised
  • Billing errors or duplicate charges

Processing Time

Once a refund request is approved, it may take 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.

Request a Refund

To request a cancellation or refund, please contact our customer support team. Include your order details, the reason for the request, and any supporting documentation. We aim to acknowledge all refund requests within 1-2 business days:

X (Twitter): @saurabhkals
Email: saurabhprajapati120@gmail.com

For detailed refund policy, please refer to our Razorpay Refund Policy